PR Versus Advertising
To quote a very wise reporter, “Press is what you want when you’re just starting out. Advertising is what you do to keep your name fresh in people’s heads.”
I’ve heard a lot of businesses say that advertising doesn’t work for them. But the truth is that they skipped over the first few levels. First you need to get your name out there. Not by purchasing ads, but by getting press, talking to people, telling people your story and partnering with other organizations.
Once you’ve established a presence in your community, then you can start advertising to spread the word to other people and to keep your business fresh in the minds of the people who already know about your business. For example, a new restaurant first wants to get press in as many papers, websites and magazines that they can. People will read an article by a reporter talking about how great a restaurant’s food is and then be more inclined to want to check it out. “Hey, let’s try that new place near Rittenhouse. Phila Weekly said they have great desserts.” Then, the restaurant might want to set up a table at the Spring Festival to give out samples and invite organizations to hold their event there. THEN, once a good amount of people have heard of the place or tried it out, they can continue to remind people they’re still open by advertising.
There’s just one catch, your business has to be good. Offer a bad product or lousy customer service and no one will be referring you or writing good stuff about your work.
